Terms & Conditions
Welcome to RO Traders. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
About Us
RO Traders is based in Mumbai, Maharashtra, India and provides genuine software products through retail and wholesale channels. Products are delivered digitally through email.
Website: https://rotraders.in
Acceptance of Terms
By using this website or placing an order, you confirm that:
- You are legally capable of entering into a binding agreement
- You agree to follow these Terms & Conditions
- You understand the nature of digital software products
If you do not agree with any part of these terms, please do not use our website.
Products & Services
RO Traders sells genuine digital software products, including software licenses, activation keys, and related digital services.
We reserve the right to:
- Modify product pricing at any time
- Update product information without notice
- Limit or refuse orders when necessary
- Discontinue products without prior notice
Product Delivery
- All products are delivered digitally through email only.
- Most orders are delivered immediately after payment confirmation.
- In some cases, delivery may take between 1 hour to 24 hours.
- Customers are responsible for providing a valid email address during purchase.
RO Traders is not responsible for delays caused by:
- Incorrect customer information
- Spam or junk email filtering
- Payment verification delays
- Technical issues beyond our control
Pricing & Payments
All prices displayed on the website are subject to change without prior notice.
We use secure payment methods and trusted payment gateways for transaction processing.
RO Traders does not store complete payment card or banking details on its servers.
Return, Replacement & Refund
Due to the digital nature of software products:
- Product returns are generally not accepted after delivery
- A 15-day replacement warranty is provided for eligible non-working products
- Refunds are only applicable if:
- Product is unavailable
- Replacement is unavailable
- Product remains non-working after replacement attempts
- Order is cancelled before delivery
Please read our Return & Refund Policy for complete details.
Customer Responsibilities
Customers agree:
- To purchase products legally and ethically
- Not to misuse, resell illegally, or distribute software unlawfully
- To verify system compatibility before purchase
- To provide accurate order information
Intellectual Property
All website content including text, graphics, logos, images, and digital materials are the property of RO Traders or their respective owners and are protected by applicable copyright and intellectual property laws.
Unauthorized copying or reproduction is prohibited.
Limitation of Liability
RO Traders shall not be held responsible for:
- Software incompatibility with customer systems
- Third-party software issues
- Indirect or consequential losses
- Delays caused by external service providers
Our maximum liability is limited to the amount paid for the purchased product.
Technical Support
We provide basic technical support and activation assistance for eligible products whenever possible.
Support availability may vary depending on the product type.
Privacy
Customer information is handled according to our Privacy Policy. By using our website, you also agree to our Privacy Policy.
Policy Updates
RO Traders reserves the right to modify these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page.
Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of courts located in Mumbai, Maharashtra.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through our website:
RO Traders
Mumbai, Maharashtra, India
Website: https://rotraders.in
By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.