Shipping Policy for Water Purifiers – RO Traders
At RO Traders (www.rotraders.in), we are committed to providing fast, reliable, and transparent delivery services for water purifiers and related products. This Shipping Policy explains how orders are delivered, serviceable locations, delivery timelines, and payment options. The policy is designed to build customer trust, comply with WooCommerce standards, and support strong SEO performance.
Shipping Charges
✅ Free Shipping on All Orders
RO Traders offers 100% free shipping on all water purifiers and related products listed on rotraders.in. There are no hidden delivery charges.
Payment Method – Pay on Delivery
We provide a convenient and customer-friendly payment option:
- Pay on Delivery (POD) available on all eligible orders
- Payment is collected after product delivery and installation
- Customers can inspect the product during installation before making payment
This ensures a risk-free and transparent buying experience.
Delivery Method
All water purifiers sold on rotraders.in are delivered through our authorized installation technicians, not through third-party courier services.
Delivery Includes:
- Product delivery to customer location
- Professional installation
- Basic product demonstration
- Initial performance check
This approach ensures correct installation, product safety, and customer satisfaction.
Serviceable Locations
Currently, RO Traders provides shipping, delivery, and installation services in the following locations:
- Mumbai (All major suburbs)
- Thane
- Kalyan
- Bhiwandi
- Navi Mumbai (New Mumbai)
Orders placed outside these locations may not be eligible for delivery at this time.
Delivery Timeline
- Standard delivery and installation is completed within 24–72 working hours
- Delivery timelines may vary based on product availability and customer location
- Customers are contacted in advance to schedule installation
We aim to provide fast and hassle-free delivery across all service areas.
Installation Scheduling
- Installation is scheduled after order confirmation
- Customers must ensure availability at the delivery address
- Rescheduling requests should be informed in advance
Delays caused due to customer unavailability may impact delivery timelines.
Missed Delivery or Rescheduling
If delivery or installation cannot be completed due to:
- Customer not available
- Incorrect address
- Entry restrictions
The order may be rescheduled. Repeated failed attempts may result in order cancellation.
Order Tracking & Communication
Once your order is confirmed:
- Our team will contact you via phone or WhatsApp
- Delivery and installation details will be shared
- Support is available for any delivery-related queries
Damaged or Missing Products
All products are inspected before installation. If any issue is found during delivery:
- Inform the technician immediately
- Do not accept the product
- No payment will be collected
This ensures complete protection for the customer.
Shipping Restrictions
Currently, we do not ship via courier and do not support:
- Inter-state shipping
- International shipping
Our services are limited to the locations mentioned above to maintain service quality.
Why Choose RO Traders for Shipping
- Free delivery and installation
- Pay on delivery convenience
- Technician-based delivery
- Local service support
- Fast response and scheduling
We focus on safe drinking water solutions with dependable service.
Contact Information
For shipping-related questions, contact us:
- Website: www.rotraders.in
- Email: rotraders9@gmail.com
- Support: https://rotraders.in/reach-us/