Privacy Policy
Last updated: January 2026
Welcome to RO Traders (“we”, “our”, “us”). Your privacy is extremely important to us, and this Privacy Policy document explains how rotraders.in collects, uses, protects, and discloses information when you visit our website or use our products and services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect both personal and non-personal information from users in the following ways:
a) Personal Information
We may collect personal information when you:
- Fill out a contact form
- Place an order or inquiry for water purifiers or services
- Request installation, repair, or support
- Communicate with us via email or phone
This information may include:
- Name
- Phone number
- Email address
- Address (for installation or service purposes)
b) Non-Personal Information
We may collect non-personal information automatically, such as:
- Browser type
- Device information
- IP address
- Pages visited on our website
- Date and time of visit
2. How We Use Your Information
The information we collect is used for the following purposes:
- To provide and manage our products and services
- To schedule installation and repair services
- To respond to customer inquiries and support requests
- To improve our website performance, user experience, and SEO optimization
- To send service-related updates or important notifications
- To comply with legal and regulatory requirements
We do not sell, trade, or rent your personal information to third parties.
3. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic.
Cookies help us:
- Understand user behavior
- Improve website content and performance
- Optimize pages for search engines
You can choose to disable cookies through your browser settings. However, doing so may affect certain website functionalities.
4. Third-Party Services
We may use trusted third-party tools and services such as:
- Google Analytics (for traffic analysis)
- Payment gateways (if applicable in the future)
- Hosting and security service providers
These third parties have their own privacy policies and are only given access to information necessary to perform their services.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against:
- Unauthorized access
- Data misuse
- Alteration or disclosure
While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.
6. Sharing of Information
We may share your information only in the following situations:
- With service technicians for installation or repair
- To comply with legal obligations or government requests
- To protect the rights, safety, and property of RO Traders
We do not share personal information for marketing or advertising purposes.
7. User Rights
As a user, you have the right to:
- Request access to your personal data
- Request correction or deletion of your personal information
- Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
8. Children’s Information
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
RO Traders reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.
We encourage users to review this page periodically to stay informed.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you may contact us at:
RO Traders
Website: https://www.rotraders.in
Email: rotraders9@gmail.com
